At Marakame, our greatest commitment is to provide you with a sanctuary of peace where design and nature exist in perfect equilibrium. To ensure the atmosphere of absolute rest you seek in your Suites San Pancho, it is important that we share our current access policies with you.
1. Regarding Companion Animals
We want your stay to be impeccable; therefore, we inform you that Marakame is not a pet-friendly establishment, as the property is not adapted for the stay of pets. We do not accept conventional pets or emotional support animals, as the latter do not possess the functional assistance training required by our coexistence protocols.
2. Service Animals are Welcome
We recognize the fundamental role that service animals play in your independence and mobility. Consequently, we exclusively welcome service animals that have been specifically trained to perform tasks for the benefit of a individual with a disability or medical condition.
To ensure your experience at our Boutique Suites in San Pancho is seamless, we kindly ask you to consider the following:
3. Commitment to Safety
We seek to protect the physical integrity and experience of everyone on the property. For safety reasons, we reserve the right to cancel a reservation without a refund in situations involving aggressive behavior, a lack of control over the animal, or damage to the facilities.
4. Before Your Arrival
To facilitate your access and ensure your San Pancho accommodation is as pleasant as possible, we recommend notifying the property in advance regarding the presence of your service animal. This allows us to prepare every detail of your welcome to this paradise.
To ensure your stay is perfect, we invite you to download the detailed regulations in this PDF.
